Store Policies

 
 
>How To Buy

Step 1 - Fill in the order form and submit. You may also make an order by sending email to order.mbo@gmail.com

Step 2 - Receive order confirmation email from us. This email will contain account information for payment and the total amount to pay including the shipping cost.

Step 3 - Make payment to us. Please inform us your payment details once paid - Important

Step 4 - We will dispatch your package to the post office after we receive your payment. You will receive the shipping reference number by email once we dispatched your package.

Step 5 - Allow normal delivery time by Pos Malaysia and the package will arrive to you. Your order has been completed at this stage.
 
 
 
>Payment

We only accept payment options as listed below:

CIMB
Maybank
Public Bank
Ambank
Paypal (for payment of RM50 and above only)
Money order
 
 
  
>Shipping

Package will be sent via Pos Laju, a fast mail service by Pos Malaysia. Shipping charge is RM6 for Peninsular Malaysia and RM10 for East Malaysia but may vary additionally according to the weight of the book/package. We will inform you the actual shipping cost in our order confirmation email. We do combined shipping if you purchase more than 1 book to save you the total cost of shipping.

We will offer FREE SHIPPING if you spend RM100 or more and this shipment will be sent using Pos Parcel/Daftar, also provided by Pos Malaysia.
 
If you want other shipping arrangements, please request in your order form
 
 
  
>Return Policy

Please contact us first before returning purchases. Generally, we allow returns only on these conditions:

-We sent the wrong item or, the item you received differ significantly from our description.
-The item is returned to us in its original condition within 14 days of receipt.

Our policy is to provide you with another copy for returns made. In fairness, request for returns and refunds will be look at on a case by case basis.


   
>International Orders

Overseas buyer is welcome. However, we accept payment via PAYPAL only for all international orders. You may contact us first at order.mbo@gmail.com for further details on payment and shipping quotes.


 
>Privacy Policy
 
Our policy is to keep the information we gather such as customer’s name, email or contact info, and address as confidential and used solely for internal purposes (i.e. processing order and delivery). We will not share your personal information with any other parties.
 
 
 
>Terms of Service

All books listed are brand new books, unless otherwise stated. Used books and their conditions will be stated as such in the product description page.
 
Purchase price (online price) and stock availability listed in this website may vary with the physical store. Price stated is not inclusive of postage/shipping charge.
 
Books are reserved for 7 days after the order confirmation email has been sent. In a situation where the book is a single copy, we have the right to re-sell the copy to another person if no payment has been made after the reserved period and no prior communication made by the buyer to extend the reserved period.
 
By placing an order with MBO Bookstore, you have agreed to the terms and conditions stated herein.



A buy and sell transaction is considered as existing when you pay and inform us your payment. In this transaction we agree to sell the book(s) to you in Redha